One Call Service’s History
1992, Sam Coulter started what would become One Call Service with $50 and a dream. He built One Call Service on the values of integrity and exemplary customer service.
Now, Sam and his wife, and their son, Tanner (along with a great support staff), work together to run One Call Service in a way they can be proud of. They hope to one day turn the family-owned and operated business over to their grandchildren to continue the legacy of integrity and service in central Arkansas.
“A good name is to be chosen better than great riches….”
Our Mission – “For COMFORT, all you need is ONECALL”
Our mission is to be more than the HVAC repairman. We want to partner with you to increase your HVAC system’s efficiency, efficacy, and life expectancy – without sacrificing quality workmanship or your budget. We aim for 100% satisfaction the first time around. We truly believe in our tagline – “For COMFORT, all you need is ONECALL”
The AC Repair Guy With a Promise
Our promise to you is that if you are not satisfied with our workmanship, we’ll find a way to make things right. All of our services and equipment come with company warranties and our services come with a Satisfaction Guarantee. That means that if something goes wrong after a service, we’ll repair the problem immediately and if we were at fault, we’ll fix it at no cost to you.
The Word of Mouth Difference
A huge portion of our business comes from word-of-mouth referrals and community recommendations. We are extremely proud of, and humbled by, this fact. That’s why we treat every call we receive with the intensity and urgency of an emergency. Because we know that, to you, living without heat or air conditioning is an emergency.
We hear time and time again that our techs are “so polite” and “incredibly knowledgable”, and we would expect no less from our employees. All of our technicians are hand-chosen to represent One Call Service for their skill, expertise, integrity, and professionalism. They are fully licensed, bonded, and EPA certified to safely handle the refrigerants and other hazardous materials involved in HVAC maintenance. We also perform frequent background checks for the safety and peace of mind of our customers.
For COMFORT, all you need is ONECALL!
If you’re in need of high-quality, quick-turnaround HVAC repair services in central Arkansas, contact One Call Service today!